This service pack for the NetIQ Security Agent for Windows product improves usability and resolves several previous issues. Many of these improvements were made in direct response to suggestions from our customers. We thank you for your time and valuable input. We hope you continue to help us ensure our products meet all your needs. You can post feedback in the Secure Configuration Manager forum on Qmunity, our community Web site that also includes product notifications, blogs, and product user groups.

This document outlines why you should install this service pack and provides information about installing the service pack.

For more information about this service pack and for the latest Release Notes, see the NetIQ Security Agent for Windows web site.

Why Install This Service Pack?

Secure Configuration Manager now enables the NetIQ Security Agent for Windows or a Windows proxy agent to run on and manage computers running the following operating systems:

• Windows Server 2008 R2 Standard (64-bit)
• Windows Server 2008 R2 Enterprise (64-bit)
• Windows Server 2008 R2 Data Center (64-bit)
• Windows Web Server 2008 R2 (64-bit)
• Windows 7 Professional (32-bit and 64-bit)
• Windows 7 Enterprise (32-bit and 64-bit)

Note To manage Windows Server 2008 R2 and Windows 7 computers using the updated Windows agent, you must be running Secure Configuration Manager 5.8 Service Pack 1 with hotfix 72321 applied.

The security checks AD Accounts that are privileged and Local Accounts that are privileged include support for the new operator groups in Windows Server 2008 R2. Run the Autosync service to download and apply the latest version of these security checks.

For information about Windows agent computer requirements, proxy requirements, and permissions, see the NetIQ Security Agent for Windows Installation and Configuration Guide.

System Requirements

This service pack requires NetIQ Secure Configuration Manager 5.8 Service Pack 1 with hotfix 72321 installed.

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Installing This Service Pack

This service pack provides a new version of the Windows agent. You must install the service pack directly on the local Windows agent computer or include the Standalone Deployment Wizard when you install on a computer from which you want to deploy agents to remote Windows computers.

The installation kit provides a setup program with two options for installing the service pack: Basic and Custom. Basic Installation installs all agent components. However, you cannot use the computer to deploy agents to remote computers. You must also manually register the agent in the Secure Configuration Manager console. Choose Basic Installation if you do not plan to deploy agents from the computer or if you cannot remotely deploy to the computer.

Use the Custom Installation option for computers from which you want to deploy the agent to remote computers. Also choose Custom Installation if you want to install specific Windows agent components.

If you want to use the command line to perform a silent installation, use the SecurityAgentForWindows.msi file included in the installation kit.

Warning If you use the SecurityAgentForWindows.msi file to install the Windows agent on a computer, you must continue to use the .msi installation option for future agent installations and all updates on that computer.

Notes Before installing this service pack, ensure Secure Configuration Manager hotfix 72321 has been installed on the Core Services computer. Core Services cannot automatically register the new agents and endpoints without the hotfix installed. This service pack does not install these release notes or the NetIQ Security Agent for Windows Installation and Configuration Guide included in the installation kit. If you want to maintain the latest documentation on the console computer, copy the files to the C:\Program Files\NetIQ\Secure Configuration Manager\Documentation folder. If you want to locally install the Windows agent on a computer running Windows Server 2008 Core or Windows Server 2008 R2 Core editions, contact Technical Support. You can deploy agents to 64-bit computers only from a 64-bit computer. Similarly, you can only deploy to 32-bit computers from a 32-bit computer.

For instructions on installing and deploying the Windows agent, see the NetIQ Security Agent for Windows Installation and Configuration Guide included in the installation kit.

For more information about installation, contact Technical Support.

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Known Issues

NetIQ Corporation strives to ensure our products provide quality solutions for your enterprise software needs. The following issue is currently being researched. If you need further assistance with any issue, please contact Technical Support.

Special steps required to uninstall the .msi version of this service pack from a 64-bit computer

You must follow a special procedure to uninstall this service pack on a 64-bit computer if you used the securityagentforwindows.msi file to upgrade the agent. This issue applies to computers where you used an .msi file to install the previous agent version. This issue also applies to computers running the following 64-bit operating systems:

• Windows XP Professional
• Windows Server 2003
• Windows Vista Business
• Windows Vista Enterprise
• Windows Server 2008 Standard
• Windows Server 2008 Enterprise

For more information about the special procedure, see NetIQ Knowledge Base article NETIQKB72423.

Modified Files

This service pack installs a full version of the agent components you specify in the setup program.

Contact Information

Please contact us with your questions and comments. We look forward to hearing from you.

For detailed contact information, see the Support Contact Information Web site.

For interactive conversations with your peers and NetIQ experts, become an active member of Qmunity, our community Web site that offers product forums, product notifications, blogs, and product user groups.

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Legal Notice

NetIQ Secure Configuration Manager is protected by United States Patent No: 5829001, 7093251.

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This document could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein. These changes may be incorporated in new editions of this document. NetIQ Corporation may make improvements in or changes to the software described in this document at any time.

© 2010 NetIQ Corporation. All rights reserved.

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