Exchange Migrator
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Microsoft Exchange 2000 Server provides one of the most compelling reasons to upgrade to Windows 2000. This powerful environment promises many capabilities to bring your organization closer together and work more effectively. To reduce the impact on users throughout your organization, you need to carefully plan and implement your migration to Exchange 2000. NetIQ Corporation provides several products to help you plan for and migrate to Windows 2000 and Exchange 2000. For example, Domain Migration Administrator and Server Consolidator help you consolidate and migrate your Windows NT user accounts, groups, and organization to Windows 2000. The NetIQ Exchange Migrator product (Exchange Migrator) can work in conjunction with Domain Migration Administrator by migrating your Exchange 5.5 organization to Exchange 2000. Exchange Migrator can also help you restructure your Exchange 5.5 sites before you migrate to Exchange 2000. Exchange Migrator lets you move Exchange objects such as mailboxes, distribution lists, custom recipients, and public folders from one Exchange organization or site to another. Exchange Migrator retains calendar and public folder permissions and reconciles distribution list memberships as part of the migration. Based on the award-winning Domain Migration Administrator technology, Exchange Migrator minimizes user downtime while reducing the load on administrative and help desk staff. This document outlines why you should install this version of the product, provides additions to the documentation, and identifies any known issues. For more information about requirements for installing Exchange Migrator, see the User Guide for Exchange Migrator. Why Install This Service Pack?This service pack provides performance enhancements and new features. The following section describes compelling reasons for installing this service pack. Supports Migration from an Exchange 5.5 Server to an Exchange 2000 Server in the Same Site within the Same OrganizationExchange Migrator allows you to migrate mailboxes from an Exchange 5.5 server to an Exchange 2000 server in the same site within the same organization. For more information, see Additions to Documentation in this file. Enables Outlook to Display Contacts Folder in the Address Book for Migrated MailboxesThe default Contacts folder is displayed in the Outlook Address Book in the following target email clients after using the EMProfile Update utility:
EMProfile Update Handles Offline Folder FilesThe EMProfile Update utility can handle offline folder files for migrated mailboxes. If you are using a Microsoft Outlook 2000 client, the EMProfile Update utility can create a target offline folder file. If you are using a Microsoft Outlook 97 or Outlook 98 client, the EMProfile Update utility disconnect the source offline folder file from the updated mailbox profile. Outlook 97 and Outlook 98 users need to manually create an offline folder file for the updated mailbox profile. EMProfile Update Supports Additional Operating Systems and Outlook VersionsThe EMProfile Update utility correctly updates mailbox profiles for users running the following email clients and operating systems:
Synchronizes Reorganized Target Public FoldersIf you reorganize synchronized public folders without renaming them, Exchange Migrator can synchronize the reorganized public folders. For more information, see the Additions to Documentation section in this file. Synchronizes Migrated Public Folder Client PermissionsExchange Migrator allows you to merge source and target public folder client permissions. Previous versions of Exchange Migrator overwrote target public folder client permissions during migration and subsequent synchronizations. This service pack modifies permissions handling so that only initial public folder migrations overwrite target client permissions. Subsequent synchronizations on the migrated public folders merge source and target public folder client permissions. For more information, see the Additions to Documentation section in this file. Merges into Existing Target MailboxesExchange Migrator merges source and target mailboxes that share the same SAM account name, SID History, or SMTP address. Previous versions of Exchange Migrator only merged into mail-enabled Exchange 2000 target mailboxes. This service pack adds the capability to merge source mailboxes into Windows 2000 mailbox-enabled target user accounts and into existing target Exchange 5.5 mailboxes. For more information, see Additions to Documentation in this file. Retains Target Mailbox PropertiesExchange Migrator allows you to specify if you want to retain non-blank target mailbox properties when you merge source and target mailboxes. Retaining target mailbox properties does not apply to email addresses. Exchange Migrator always overwrites target mailbox email addresses with source mailbox email addresses when you merge source and target mailboxes. Specify to retain non-blank mailbox properties when you specify your migration options. For more information, see the product Help. Performs Migration Tasks from Multiple Exchange Migrator ConsolesExchange Migrator allows you to peform migration tasks for a project from multiple Exchange Migrator installations that access the same migration database. Ensure all Exchange Migrator installations are running Exchange Migrator 2.2 Service Pack 1 or later. For more information, see Additions to Documentation in this file. Can Migrate Mailboxes and Public Folders without MessagesExchange Migrator allows you to migrate mailboxes and public folders without messages. By default, Exchange Migrator migrates source object properties and message data to the target Exchange server. You can specify to migrate mailboxes and public folders without message data when you specify your migration options in the Specify Migration Options wizard. For more information, see the product Help. Additions to DocumentationThis document provides additional information about the following new features:
Viewing Documentation FilesWhen viewing the documentation files in the installation kit, you may observe the following issues:
Migration from an Exchange 5.5 Server to an Exchange 2000 Server in the Same Site within the Same OrganizationExchange Migrator allows you to migrate mailboxes from an Exchange 5.5 server to an Exchange 2000 server in the same site within the same organization. For more information, see “Identify Your Migration Scenario” in the User Guide. Consider the following information when migrating objects using this scenario:
Preparing Your Exchange Environment
Verify that your Exchange organization is configured into a supported scenario, and then setup the appropriate ADC recipient connection agreements.
User Accounts Outside the Target Domain Before you begin your migration, configure a one-way ADC recipient connection agreement from the source Exchange 5.5 site to the target Windows 2000 domain. The connection agreement creates user accounts in the target domain. A target domain user account is necessary since an Exchange 2000 mailbox exists as part of a Windows 2000 user account. You can specify to create either enabled or disabled target user accounts. Users can continue to log into the source domain user account.
User Accounts in Target Domain without SID History and with Mailbox Rights Your Exchange environment may be supported for this variation if you migrate user accounts before using Exchange Migrator using any of the following methods:
Before you begin your migration, create a one-way ADC recipient connection agreement from the source Exchange 5.5 server to the target Windows 2000 domain to establish an association between the source mailboxes and target accounts. ADC detects the primary Windows NT user account in the target domain and merges the source and target user account information.
User Accounts in Target Domain with SID History and without Mailbox Rights Before you begin your migration, create a one-way ADC recipient connection agreement from the source Exchange 5.5 server to the target Windows 2000 domain to establish an association between the source mailboxes and target accounts.
Migration Checklist
Performs Migration Tasks from Multiple Exchange Migrator ConsolesExchange Migrator allows you to migrate objects that use the same migration database from multiple Exchange Migrator installations. Ensure all Exchange Migrator installations are running Exchange Migrator 2.2 Service Pack 1 or later. You can migrate objects on one installation at a time. To migrate objects in a project from multiple consoles:
Synchronizes Reorganized Public FoldersIf you reorganize synchronized public folders without renaming them, Exchange Migrator can synchronize the reorganized public folders. To continue to synchronize reorganized target public folders:
Synchronizes Migrated Public Folder Client PermissionsExchange Migrator allows you to merge source and target public folder client permissions. Previous versions of Exchange Migrator overwrote target public folder client permissions during migration and subsequent synchronizations. This service pack modifies permissions handling so that only initial public folder migrations overwrite target client permissions. Subsequent synchronizations on the migrated public folders merge source and target public folder client permissions. Before you synchronize migrated public folders, ensure that either the source mailbox or the public folder Default role has Folder Visible client permissions. You can view and change public folder properties in Microsoft Outlook. The target mailbox in the Exchange Migrator project owns public folders created as part of the migration. Ensure you have the following client permissions on the target mailbox in the Exchange Migrator project:
Exchange Migrator modifies target public folder client permissions as long as the public folder corresponds to a migrated mailbox. When individual source and target public folder client permissions entries conflict, Exchange Migrator sets client permissions on the target public folders to be equal to the client permissions of the source public folders. For example, if a client permission entry on a source public folder also exists in the target public folder, the client permissions on the target public folder are set equal to the client permissions in the source public folder. Merges into Mailbox-Enabled Windows 2000 User Accounts and Target Exchange 5.5 MailboxesExchange Migrator merges source mailboxes into existing target mailboxes. However, the mailbox owner property is handled differently when merging to an Exchange 2000 mailbox versus merging to an Exchange 5.5 mailbox. When merging to an Exchange 5.5 mailbox, the source Windows NT account retains access permissions on the merged target mailbox. When merging to an Exchange 2000 mailbox, the source Windows NT account does not retain access permissions on the merged target mailbox. Users can access the target mailbox by logging into the target domain using the Windows 2000 user account. Since Windows 2000 and Exchange 2000 use the same database as part of the Active Directory, the target Windows 2000 user account includes access permissions to the target mailbox. Installation NotesInstalling this release, installs Exchange Migrator 2.2 Service Pack 1. Ensure you have Exchange Migrator on your computer, before you install this release . Verify you meet all requirements before installing this release. For more information about requirements, see the User Guide for Exchange Migrator. If you have Exchange Migrator 2.2 or later installed on your computer, you can upgrade to this release. If you want to maintain your existing Exchange Migrator projects, do not remove Exchange Migrator from your computer. Keep the SQL or MSDE database and existing database name when you install this release. Make a backup copy of existing projects before installing this release. Install this release on the computer where Exchange Migrator is installed. The following installation issues are currently being researched. If you need further assistance with any issue, please contact Technical Support:
Issues When Installing MSDEEnsure that you are aware of the following Microsoft Data Engine (MSDE) issues:
Uninstall Displays Error if Removing Program Database While SQL Enterprise Manager Has Open TableExchange Migrator uninstall displays an error if SQL Enterprise Manager has an open table in the Exchange Migrator database during the uninstall and you choose to delete the Exchange Migrator database. General NotesAt NetIQ we strive to ensure our products provide quality solutions for your Windows NT and Windows 2000 needs. The following issues are currently being researched. If you need further assistance with any issue, please contact Technical Support at the following address: At NetIQ we strive to make products compatible with the hardware and software configurations in Windows NT and Windows 2000 environments. The following sections identify the currently known issues:
Uninstall Deletes Database from Remote ConsoleIf you specify to delete the migration database when you uninstall Exchange Migrator, the uninstall program uninstalls the database even if the database is stored on a remote console. Backup your database before uninstalling any instance of Exchange Migrator. Verify Correct Location for Password FileVerify that you accurately enter the path to the password.txt file or use the Browse button to locate the proper folder. Exchange Migrator does not verify that the path is correct or display a warning, and does not create a password file if the path is incorrect. The path entered in the text box must end with the name of the password file. Exchange Migrator interprets a path ending with a delimiting character, such as \, as an invalid path. Choose Secured Location for Password FileTo enhance security for the password.txt that Exchange Migrator creates, direct Exchange Migrator to write this file to a folder with appropriate security settings. Use Quotes To Specify a Target Container That Has Special Characters in the NameYou must use quotes to specify a target container on a site or organization that has special characters in the site or organization name. For example, To migrate objects to the Recipients container on the site ? SITE, INC. on the Exchange organization ? ORG, INC. enter the distinguished name into the Specify Migration Options wizard with quotes around the sections that contain special characters: CN=Recipients,OU="? SITE, INC.",O="? ORG, INC." Delay in New Project Wizard If Source or Target is UnavailableThere may be a delay before Exchange Migrator displays an error message in the Create a Migration Project wizard when you select a source or target Exchange server that is unavailable. Target Organizational Unit (OU) PathIf you migrate objects to an organizational unit (OU) on the target Exchange server, the LDAP path for the specified OU must be 255 characters or less. Target Organizational Unit (OU) DomainIf you migrate objects to an organizational unit (OU) on the target Exchange server, Exchange Migrator does not verify that the specified OU is in the target domain. Verify that the desired target OU is in the target domain before specifying a target OU. Email Format Strings Generated With Exchange 5.5 Field NamesIf you choose to customize email address formats, default formats are displayed using Exchange 5.5 field names. Field names must be correct in the email address format to work on the target Exchange server. For more information about customizing email addresses and Exchange field names, see the Exchange Migrator Help. Exchange Migrator Creates an Email Address for Migrated Objects on the Target When You Choose to Create a Custom Recipient on the SourceExchange Migrator creates an email address with a random string for migrated objects on the target Exchange server when you choose to create a custom recipient for those migrated objects on the source Exchange server and do not use a translated email address for the Reply-To address. Checking the Option to Create a New Windows NT Account Always Creates a New AccountChecking the option to create a new Windows NT account on the target Exchange server for migrated mailboxes always creates a new Windows NT account. If you successfully migrate a mailbox and then remigrate that mailbox, two Windows NT accounts are created. Using Exchange Migrator with Imported Domain Migration Administrator MappingsWhen you migrate user accounts using Domain Migration Administrator with the SID History feature, and import the file into Exchange Migrator, the migrated mailboxes are associated with the user accounts Domain Migration Administrator created. If you later remove the SID History using Domain Migration Administrator, permissions on the target mailbox may not be set correctly for the new user account to access the mailbox. We are currently researching this issue. To ensure user account permissions enable mailbox access after migration, do not remove the SID History from these migrated accounts using Domain Migration Administrator. Mappings Only Work For the First Server When an Object is Migrated to Several ServersMappings imported from Domain Migration Administrator are copied only to the first server where the object is migrated for mapped objects migrated to more than one server. Migrated Free/Busy Information May Not Display Correctly For Calendars Containing Only One ItemMigrated calendars containing only one item may display a solid white bar instead of displaying Free/Busy information when you make an appointment. Outlook updates Free/Busy information periodically, which may fix the display automatically. You can also choose to manually restore this information. To manually restore the Free/Busy display, run Outlook using the /CleanFreeBusy switch from the command-line on the client computer as in the following example: "C:\Program Files\Microsoft Office\Office\Outlook.exe" /CleanFreeBusy Objects with Special Characters May Not SynchronizeSome objects that have special characters in the object name, such as the tilde (~), question mark (?), backslash (\) percent (%), or ampersand (&), may not synchronize correctly during a directory synchronization. EMProfile Update Opens Multiple Outlook WindowsIf Microsoft Outlook is already running, EMProfile Update opens additional instances of Microsoft Outlook for each profile on a computer. This problem may affect you when you test EMProfile Update, but is unlikely to occur when you implement EMProfile Update in a login script. To avoid this issue, close Microsoft Outlook before testing EMProfile Update. Distribution List NotesThe following distribution list migration issue is currently being researched. If you need further assistance with any issue, please contact Technical Support: Migrated Distribution Lists Containing a Forward Slash Do Not Maintain MembershipExchange Migrator does not update membership in migrated distributions lists with names that contain a forward slash. Mailbox NotesThe following mailbox migration issues are currently being researched. If you need further assistance with any issue, please contact Technical Support:
Running Anti-Virus Software During Migration May Prevent Migration of Some Mailbox InformationRunning anti-virus software that is based on anti-virus application programming interface (API) on the source or target Exchange servers during migration may prevent migration of some information associated with a mailbox. If you migrate mailbox information and notice that some information is not migrated, disable virus software on the source and target Exchange servers and remigrate the objects. For more information about this problem, see the appropriate Microsoft support article. Delay While Exchange Migrator Starts Mailbox Synchronization with Exchange 2000 TargetMailbox synchronization may take a long time to start when synchronizing more than 100 objects to an Exchange 2000 target. Modifying Mailbox Objects in an Exchange Migrator ProjectIf you include mailbox objects in an Exchange Migrator project and then delete or move them, you can adversely affect the results of the migration, or cause errors or failure. Delete unnecessary mailboxes or other mail objects before you include them in an Exchange Migrator migration project. Exchange Migrator May Migrate Address Types Not Defined on the TargetExchange Migrator may migrate address types not defined on the target when you specify to only keep email types defined on the target in the migration options wizard. Exchange Migrator May Create A Random Address on Migrated Mailboxes on the Target ServerExchange Migrator may create a random address and add it to migrated target mailboxes. The source mailbox forwards mail to this address during your migration. You can remove the address after you complete your migration. Public Folder NotesThe following public folder issues are currently being researched. If you need further assistance with any issue, please contact Technical Support:
Shortcuts to Public Folders in a Mailbox Favorites Folder are not MigratedShortcuts to public folders that are in a mailbox Favorites folder on the source Exchange server are not migrated. Public Folders with Names Containing a Backslash (\) May Not MigratePublic folders with names containing the backslash (\) character may not migrate. Rename public folders with names containing this character before selecting these public folders for migration. Public Folders that Have Names Ending with a Space May Not MigratePublic folders that have names ending with a space may not migrate. Rename public folders that have names ending with a space before selecting these public folders for migration. Migrating A Large Number of Public Folders Using the Migration Wizard May Cause Migration ProblemsWhen you migrate a large number of public folders at one time using the migration wizard, Exchange Migrator requires more memory than is specified in the User Guide. If your migration task requires more memory than is available, you may receive migration errors. Reporting NotesThe following reporting issues are currently being researched. If you need further assistance with any issue, please contact Technical Support:
Conflict Reports May Not Report Microsoft Mail ConflictsConflict reports may not report Microsoft Mail conflicts between objects on your source and target Exchange organizations. Conflict Report Not Reporting Any DataThe Objects Referenced By Target Custom Recipients Report does not successfully retrieve data when migrating either to Exchange 5.5 or Exchange 2000. Delay While Exchange Migrator Gathers Report DataGathering report data for projects including 11,000 or more objects may take a long time. Divide objects into smaller migration projects in Exchange Migrator to avoid delays when gathering report data. Undo NotesThe following undo issues are currently being researched. If you need further assistance with any issue, please contact Technical Support:
Undo Does Not Delete Objects Migrated to Exchange 2000Undo does not remove objects migrated to an Exchange 2000 server. Mailboxes Migrated Using Merge are Deleted from Target if You Undo the MigrationUndo deletes pre-existing mailboxes on the target Exchange server if you used the merge option to migrate mailbox properties from mailboxes with the same email address on the source. Legal NoticeFirst Edition THIS DOCUMENT AND THE SOFTWARE DESCRIBED IN THIS DOCUMENT ARE FURNISHED UNDER AND ARE SUBJECT TO THE TERMS OF A LICENSE AGREEMENT OR A NON-DISCLOSURE AGREEMENT. EXCEPT AS EXPRESSLY SET FORTH IN SUCH LICENSE AGREEMENT OR NON-DISCLOSURE AGREEMENT, NETIQ CORPORATION PROVIDES THIS DOCUMENT AND THE SOFTWARE DESCRIBED IN THIS DOCUMENT "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. SOME STATES DO NOT ALLOW DISCLAIMERS OF EXPRESS OR IMPLIED WARRANTIES IN CERTAIN TRANSACTIONS; THEREFORE, THIS STATEMENT MAY NOT APPLY TO YOU. This document and the software described in this document may not be lent, sold, or given away without the prior written permission of NetIQ Corporation, except as otherwise permitted by law. Except as expressly set forth in such license agreement or non-disclosure agreement, no part of this document or the software described in this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, or otherwise, without the prior written consent of NetIQ Corporation. Some companies, names, and data in this document are used for illustration purposes and may not represent real companies, individuals, or data. This document could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein. These changes may be incorporated in new editions of this document. NetIQ Corporation may make improvements in or changes to the software described in this document at any time. © 1995-2002 NetIQ Corporation, all rights reserved. U.S. Government Restricted Rights: If the software and documentation are being acquired by or on behalf of the U.S. Government or by a U.S. Government prime contractor or subcontractor (at any tier), in accordance with 48 C.F.R. 227.7202-4 (for Department of Defense (DOD) acquisitions) and 48 C.F.R. 2.101 and 12.212 (for non-DOD acquisitions), the government's rights in the software and documentation, including its rights to use, modify, reproduce, release, perform, display or disclose the software or documentation, will be subject in all respects to the commercial license rights and restrictions provided in the license agreement. ActiveAgent, ActiveAnalytics, ActiveKnowledge, ActiveReporting, ADcheck, AppAnalyzer, Application Scanner, AppManager, AuditTrack, AutoSync, Chariot, Chariot VoIP Assessor, ClusterTrends, CommerceTrends, Configuration Assessor, ConfigurationManager, the cube logo design, DBTrends, DiagnosticManager, Directory and Resource Administrator, Directory Security Administrator, Domain Migration Administrator, End2End, Exchange Administrator, Exchange Migrator, Extended Management Pack, FastTrends, File Security Administrator, Firewall Appliance Analyzer, Firewall Reporting Center, Firewall Suite, Ganymede, the Ganymede logo, Ganymede Software, Group Policy Administrator, Intergreat, Knowledge Scripts, Log Analyzer, Migrate.Monitor.Manage, Mission Critical Software, Mission Critical Software for E-Business, the Mission Critical Software logo, MP3check, NetIQ, the NetIQ logo, the NetIQ Partner Network design, NetWare Migrator, OnePoint, the OnePoint logo, Operations Manager, Qcheck, RecoveryManager, Security Analyzer, Security Manager, Server Consolidator, SQLcheck, Visitor Mean Business, Visitor Relationship Management, VoIP Manager, W logo, WebTrends, WebTrends Analysis Suite, WebTrends Data Collection Server, WebTrends for Content Management Systems, WebTrends Intelligence Suite, WebTrends Live, WebTrends Network, WebTrends OLAP Manager, WebTrends Report Designer, WebTrends Reporting Center, WebTrends Warehouse, Work Smarter, WWWorld, and XMP are trademarks or registered trademarks of NetIQ Corporation or its subsidiaries in the United States and other jurisdictions. All other company and product names mentioned are used only for identification purposes and may be trademarks or registered trademarks of their respective companies. |
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