NetIQ Performance Endpoints Readme

NetIQ Performance Endpoints are lightweight software agents that allow you to send synthetic network traffic, including VoIP traffic, between two nodes on your network and take performance measurements.

This release improves usability and resolves previous issues. Many of these improvements were made in direct response to suggestions from our customers. We thank you for your time and valuable input. We hope you continue to help us ensure our products meet all your needs. You can post feedback in the AppManager forum, the Vivinet Diagnostics forum, or the Vivinet Assessor forum on Qmunity, our community Web site that also includes product notifications, blogs, and product user groups.

To download NetIQ Performance Endpoints and view the latest documentation, see the Current Performance Endpoints Product Upgrades page.

What's New?

This release of NetIQ Performance Endpoints adds the following support:

Support for Windows Server 2012 and Windows 8. With this release, you can install and run NetIQ Performance Endpoints on computers running Windows Server 2012 or Windows 8. For more information, see the System Requirements.

This release also resolves the following issues:

A Windows 2008 R2 endpoint fails with an error message of CHR0245 when running a Vivinet Diagnostics test. This release addresses an issue in which a Windows 2008 R2 endpoint stops working and generates an error message of CHR0245 when you ran a Vivinet Diagnostics test on that endpoint. With this release, installing qWave on the endpoint prevents this situation from occurring. For more information about installing qWave, see the qWave procedure in the Known Issues, or see "Installing qWAVE to Monitor QoS Settings" in the NetIQ Performance Endpoints User Guide. (ENG324227)
CallSetup_SIP_Listen Knowledge Script fails on a Windows endpoint with an error message of CHR0144. This release addresses an issue in which the CallSetup_SIP_Listen script failed on a Windows endpoint with an error message of CHR0144. With this release, an update to the endpoint prevents this situation from occurring. (ENG324335)

This release of NetIQ Performance Endpoints replaces all Previous Releases.

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System Requirements

For the most recently updated list of supported application versions, see the Performance Endpoints page. Unless noted otherwise, this module supports all updates, hotfixes, and service packs for the releases listed below.

NetIQ Performance Endpoints has the following system requirements:

One of the following Microsoft operating systems installed on the agent computers:
- Windows Server 2012
- Windows 8 (32-bit or 64-bit)
- Windows Server 2008 R2
- Windows Server 2008 (32-bit or 64-bit)
- Windows 7 (32-bit or 64-bit)
- Windows Vista (32-bit or 64-bit)
- Windows XP (32-bit or 64-bit)
- Windows Server 2003 R2 (32-bit or 64-bit)
Compatible network protocol software for RTP, TCP, and UDP. TCP/IP software is provided as part of the network support with all supported versions of Windows. Quality of Service (QoS) support for TCP/IP is available in all supported versions of Windows that support QoS, except for Windows Vista and Windows Server 2008 (non-R2).

For IP Quality of Service (QoS):

Windows Server 2012, Windows 8, Windows Server 2008 R2, and Windows 7 require the Quality Windows Audio Video Experience (qWAVE) feature. For more information, see "Installing qWAVE to Monitor QoS Settings" in the NetIQ Performance Endpoints User Guide.
Windows Vista and Windows Server 2008 (non-R2) do not support setting Differentiated Services Code Point (DSCP) bits.
Windows XP and Windows Server 2003 require that the DisableUserTOSSetting DWORD registry value is present and set to zero. For more information, see "Enabling QoS for a Windows Server 2003 or Windows XP Computer" in the NetIQ Performance Endpoints User Guide.

For IP Multicast: Windows XP is required.

For more information, see the NetIQ Performance Endpoints User Guide, which you can access from the Performance Endpoints page.

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Installing This Program

Because the Performance Endpoint program runs as a service, you do not see a window for the endpoint after you install it. The endpoint program waits for incoming test requests, then executes those tests when the requests are received.

To install the Performance Endpoint program:

Navigate to the Performance Endpoints page and select the version of the Performance Endpoint program you want to use.
Select the installation directory for the Performance Endpoint program. NetIQ Corporation recommends you install it on the local hard disk of the computer you are using. If you install on a LAN drive, the additional network traffic may influence your performance results. The default directory is \Program Files\NetIQ\Endpoint.
If you have a previous release of the endpoint installed on your computer, select Yes to remove the previous installation, or select No to exit the installation program with no changes to your existing installation.
Clear the Install pre-built data files option.
Select the Start the Performance Endpoint when installed option to start the endpoint program immediately after installation. If you leave this box cleared, the endpoint starts when you restart the computer.

Note Windows screen savers can significantly lower the throughput measured by an endpoint. NetIQ Corporation recommends disabling your screen saver while running tests.

For more information about installing endpoints, see the NetIQ Performance Endpoints User Guide.

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Known Issues

NetIQ Corporation strives to ensure our products provide quality solutions for your enterprise software needs. NetIQ Performance Endpoints had the following known issues at the time of release. If you need further assistance with any issue, please contact Technical Support.

Error message states that string variable is not large enough for string during installation if System Path is very long. If the System Path is longer than 975 characters, the following error message displays during installation: String variable is not large enough for string. After you acknowledge the error, the installation continues successfully. (ENG316356)
Windows Server 2012 and Windows Server 2008 R2 require the Quality Windows Audio Video Experience (qWAVE) feature. For the endpoint to run properly on Windows Server 2012 and Windows Server 2008, you need to install the Quality Windows Audio Video Experience (qWAVE) feature. The qWAVE feature is enabled by default on computers running Windows 8 and Windows 7. (DOC309447)

To install qWAVE:
1. Launch the Windows Server Manager.
2. Select Features in the tree on the left, and then select Add Features in the right-hand pane.
3. From the feature list, select Quality Windows Audio Video Experience.
4. Click Next, and then click Install.
5. After the qWAVE installation completes, reboot the server. For more information, see "Installing qWAVE to Monitor QoS Settings" in the NetIQ Performance Endpoints User Guide.

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Previous Releases

This release of NetIQ Performance Endpoints includes enhancements added in previous releases.

Version 5.1.15541.0, January 2012

This release of NetIQ Performance Endpoints resolved the following issues:

Type of Service (ToS) error displays when starting a Windows 7 or Windows 2008 R2 computer with endpoints. This release resolves an issue in which an error might occur on an endpoint computer running Windows 7 or Windows 2008 R2 if you started up the computer and the endpoint service started running before the Quality Windows Audio Video Experience (qWAVE) service started. The error message states that CHR0125: Endpoint 1 does not support the following function(s) required to run this test: TOS bit settings for UDP or RTP. With this release, an update to the code for the endpoint prevents the error from occurring by ensuring the qWAVE service is running properly. (ENG313608)
Running the endpoints resulted in excessive memory consumption. This release resolves an issue in which the endpoint application consumed a large amount of memory, up to 100 MB per day, on the Listener endpoint (E2) when the source and destination port numbers were set to user-specified values. (ENG305797)
Traceroute from a Windows 7 or Windows 2008 R2 computer as Endpoint 1 is not working. This release resolves an issue in which Endpoint 1 could not get proper traceroute information if that endpoint was installed on a Windows 7 or Windows 2008 R2 computer. With this release, the traceroute function works properly on endpoints installed on computers running Windows Vista, Windows 2008, Windows 2008 R2, and Windows 7. (ENG315603)

Version 5.1.15368.0, July 2011

This release of NetIQ Performance Endpoints resolved the following issue:

Quality of Service settings are not applied on Windows 7 and Windows Server 2008 R2 endpoints. This release resolved an issue in which the Differentiated Services Code Point (DSCP) field of the IP header was always set to zero for tests running on Windows 7 and Windows 2008 R2 endpoints. As a result, the tests ran without any QoS enabled. With this release, an update to the endpoint code resolves this issue for endpoints installed on Windows 7 and Windows Server 2008 R2 computers. (ENG301058)

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Contact Information

Our goal is to provide documentation that meets your needs. If you have suggestions for improvements, please email Documentation-Feedback@netiq.com. We value your input and look forward to hearing from you.

For detailed contact information, see the Support Contact Information page.

For general corporate and product information, see the NetIQ Corporate Web site.

For interactive conversations with your peers and NetIQ Corporation experts, become an active member of Qmunity, our community Web site that offers product forums, product notifications, blogs, and product user groups.

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Legal Notice

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