Installing This Program
NetIQ Performance Endpoints are lightweight software agents that allow you to send synthetic network traffic, including VoIP traffic, between two nodes on your network and take performance measurements.
This release improves usability and resolves previous issues. Many of these improvements were made in direct response to suggestions from our customers. We thank you for your time and valuable input. We hope you continue to help us ensure our products meet all your needs. You can post feedback in the AppManager forum, the Vivinet Diagnostics forum, or the Vivinet Assessor forum on Qmunity, our community Web site that also includes product notifications, blogs, and product user groups.
To download NetIQ Performance Endpoints and view the latest documentation, see the Current Performance Endpoints Product Upgrades page.
This release of NetIQ Performance Endpoints adds the following support:
- Support for Windows Server 2012 and Windows 8. With this release, you can install and run NetIQ Performance Endpoints on computers running Windows Server 2012 or Windows 8. For more information, see the System Requirements.
This release also resolves the following issues:
- A Windows 2008 R2 endpoint fails with an error message of CHR0245 when running a Vivinet Diagnostics test. This release addresses an issue in which a Windows 2008 R2 endpoint stops working and generates an error message of CHR0245 when you ran a Vivinet Diagnostics test on that endpoint. With this release, installing qWave on the endpoint prevents this situation from occurring. For more information about installing qWave, see the qWave procedure in the Known Issues, or see "Installing qWAVE to Monitor QoS Settings" in the NetIQ Performance Endpoints User Guide. (ENG324227)
- CallSetup_SIP_Listen Knowledge Script fails on a Windows endpoint with an error message of CHR0144. This release addresses an issue in which the CallSetup_SIP_Listen script failed on a Windows endpoint with an error message of CHR0144. With this release, an update to the endpoint prevents this situation from occurring. (ENG324335)
This release of NetIQ Performance Endpoints replaces all Previous Releases.
Return to Top
For the most recently updated list of supported application versions, see the Performance Endpoints page. Unless noted otherwise, this module supports all updates, hotfixes, and service packs for the releases listed below.
NetIQ Performance Endpoints has the following system requirements:
- One of the following Microsoft operating systems installed on the agent computers:
- Windows Server 2012
- Windows 8 (32-bit or 64-bit)
- Windows Server 2008 R2
- Windows Server 2008 (32-bit or 64-bit)
- Windows 7 (32-bit or 64-bit)
- Windows Vista (32-bit or 64-bit)
- Windows XP (32-bit or 64-bit)
- Windows Server 2003 R2 (32-bit or 64-bit)
- Compatible network protocol software for RTP, TCP, and UDP. TCP/IP software is provided as part of the network support with all supported versions of Windows. Quality of Service (QoS) support for TCP/IP is available in all supported versions of Windows that support QoS, except for Windows Vista and Windows Server 2008 (non-R2).
For IP Quality of Service (QoS):
- Windows Server 2012, Windows 8, Windows Server 2008 R2, and Windows 7 require the Quality Windows Audio Video Experience (qWAVE) feature. For more information, see "Installing qWAVE to Monitor QoS Settings" in the NetIQ Performance Endpoints User Guide.
- Windows Vista and Windows Server 2008 (non-R2) do not support setting Differentiated Services Code Point (DSCP) bits.
- Windows XP and Windows Server 2003 require that the DisableUserTOSSetting DWORD registry value is present and set to zero. For more information, see "Enabling QoS for a Windows Server 2003 or
Windows XP Computer" in the NetIQ Performance Endpoints User Guide.
For IP Multicast: Windows XP is required.
For more information, see the NetIQ Performance Endpoints User Guide, which you can access from the Performance Endpoints page.
Return to Top
Installing This Program
Because the Performance Endpoint program runs as a service, you do not see a window for the endpoint after you install it. The endpoint program waits for incoming test requests, then executes those tests when the requests are received.
To install the Performance Endpoint program:
- Navigate to the Performance Endpoints page and select the version of the Performance Endpoint program you want to use.
- Select the installation directory for the Performance Endpoint program. NetIQ Corporation recommends
you install it on the local hard disk of the computer you are using. If you
install on a LAN drive, the additional network traffic may influence your
performance results. The default directory is
- If you have a previous release of the endpoint installed on your computer, select Yes to remove the previous installation, or select No to exit the installation program with no changes to your existing installation.
- Clear the Install pre-built data files option.
- Select the Start the Performance Endpoint when installed option to start the endpoint program immediately after installation. If you leave this box cleared, the endpoint starts when you restart the computer.
Note Windows screen savers can significantly lower the throughput measured by an endpoint. NetIQ Corporation recommends disabling your screen saver while running tests.
For more information about installing endpoints, see the NetIQ Performance Endpoints User Guide.
Return to Top
NetIQ Corporation strives to ensure our products provide quality solutions for your enterprise software needs. NetIQ Performance Endpoints had the following known issues at the time of release. If you need further assistance with any issue, please contact Technical Support.
- Error message states that string variable is not large enough for string during installation if System Path is very long. If the System Path is longer than 975 characters, the following error message displays during installation:
String variable is not large enough for string. After you acknowledge the error, the installation continues successfully. (ENG316356)
- Windows Server 2012 and Windows Server 2008 R2 require the Quality Windows Audio Video Experience (qWAVE) feature. For the endpoint to run properly on Windows Server 2012 and Windows Server 2008, you need to install the Quality Windows Audio Video Experience (qWAVE) feature. The qWAVE feature is enabled by default on computers running Windows 8 and Windows 7. (DOC309447)
To install qWAVE:
- Launch the Windows Server Manager.
Note Alternately, you can install qWAVE with the following command:
servermanagercmd -install qwave
- Select Features in the tree on the left, and then select Add Features in the right-hand pane.
- From the feature list, select Quality Windows Audio Video Experience.
- Click Next, and then click Install.
- After the qWAVE installation completes, reboot the server. For more information, see "Installing qWAVE to Monitor QoS Settings" in the NetIQ Performance Endpoints User Guide.
Return to Top
This release of NetIQ Performance Endpoints includes enhancements added in previous releases.
Version 5.1.15541.0, January 2012
This release of NetIQ Performance Endpoints resolved the following issues:
- Type of Service (ToS) error displays when starting a Windows 7 or Windows 2008 R2 computer with endpoints. This release resolves an issue in which an error might occur on an endpoint computer running Windows 7 or Windows 2008 R2 if you started up the computer and the endpoint service started running before the Quality Windows Audio Video Experience (qWAVE) service started. The error message states that
CHR0125: Endpoint 1 does not support the following function(s) required to run this test: TOS bit settings for UDP or RTP. With this release, an update to the code for the endpoint prevents the error from occurring by ensuring the qWAVE service is running properly. (ENG313608)
- Running the endpoints resulted in excessive memory consumption. This release resolves an issue in which the endpoint application consumed a large amount of memory, up to 100 MB per day, on the Listener endpoint (E2) when the source and destination port numbers were set to user-specified values. (ENG305797)
- Traceroute from a Windows 7 or Windows 2008 R2 computer as Endpoint 1 is not working. This release resolves an issue in which Endpoint 1 could not get proper traceroute information if that endpoint was installed on a Windows 7 or Windows 2008 R2 computer. With this release, the traceroute function works properly on endpoints installed on computers running Windows Vista, Windows 2008, Windows 2008 R2, and Windows 7. (ENG315603)
Version 5.1.15368.0, July 2011
This release of NetIQ Performance Endpoints resolved the following issue:
- Quality of Service settings are not applied on Windows 7 and Windows Server 2008 R2 endpoints. This release resolved an issue in which the Differentiated Services Code Point (DSCP) field of the IP header was always set to zero for tests running on Windows 7 and Windows 2008 R2 endpoints. As a result, the tests ran without any QoS enabled. With this release, an update to the endpoint code resolves this issue for endpoints installed on Windows 7 and Windows Server 2008 R2 computers. (ENG301058)
Return to Top
Our goal is to provide documentation that meets your needs. If you have suggestions for improvements, please email Documentation-Feedback@netiq.com. We value your input and look forward to hearing from you.
For detailed contact information, see the Support Contact Information page.
For general corporate and product information, see the NetIQ Corporate Web site.
For interactive conversations with your peers and NetIQ Corporation experts, become an active member of Qmunity, our community Web site that offers product forums, product notifications, blogs, and product user groups.
Return to Top
THIS DOCUMENT AND THE SOFTWARE DESCRIBED IN THIS DOCUMENT ARE FURNISHED UNDER AND ARE SUBJECT TO THE TERMS OF A LICENSE AGREEMENT OR A NON-DISCLOSURE AGREEMENT. EXCEPT AS EXPRESSLY SET FORTH IN SUCH LICENSE AGREEMENT OR NON-DISCLOSURE AGREEMENT, NETIQ CORPORATION PROVIDES THIS DOCUMENT AND THE SOFTWARE DESCRIBED IN THIS DOCUMENT "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. SOME STATES DO NOT ALLOW DISCLAIMERS OF EXPRESS OR IMPLIED WARRANTIES IN CERTAIN TRANSACTIONS; THEREFORE, THIS STATEMENT MAY NOT APPLY TO YOU.
For purposes of clarity, any module, adapter or other similar material ("Module") is licensed under the terms and conditions of the End User License Agreement for the applicable version of the NetIQ product or software to which it relates or interoperates with, and by accessing, copying or using a Module you agree to be bound by such terms. If you do not agree to the terms of the End User License Agreement you are not authorized to use, access or copy a Module and you must destroy all copies of the Module and contact NetIQ for further instructions.
This document and the software described in this document may not be lent, sold, or given away without the prior written permission of NetIQ Corporation, except as otherwise permitted by law. Except as expressly set forth in such license agreement or non-disclosure agreement, no part of this document or the software described in this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, or otherwise, without the prior written consent of NetIQ Corporation. Some companies, names, and data in this document are used for illustration purposes and may not represent real companies, individuals, or data.
This document could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein. These changes may be incorporated in new editions of this document. NetIQ Corporation may make improvements in or changes to the software described in this document at any time.
U.S. Government Restricted Rights: If the software and documentation are being acquired by or on behalf of the U.S. Government or by a U.S. Government prime contractor or subcontractor (at any tier), in accordance with 48 C.F.R. 227.7202-4 (for Department of Defense (DOD) acquisitions) and 48 C.F.R. 2.101 and 12.212 (for non-DOD acquisitions), the government's rights in the software and documentation, including its rights to use, modify, reproduce, release, perform, display or disclose the software or documentation, will be subject in all respects to the commercial license rights and restrictions provided in the license agreement.
© 2012 NetIQ Corporation and its affiliates. All Rights Reserved.
For information about NetIQ trademarks, see http://www.netiq.com/company/legal/.
Return to Top